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ABOUT US
About our company
WHAT WE ARE
Bawabat Tuwaiq is one of the leading traders of Sugar, Diesel, and Gold in Dubai and Saudi Arabia. Our journey began with a vision to revolutionize the trading industry and provide top-quality products to our clients. We take pride in our dedicated team and the exceptional services we offer. Our commitment to excellence and customer satisfaction sets us apart from the competition. At Bawabat Tuwaiq, we aim to redefine the standards of trading and build long-lasting relationships with our clients.
OUR FOCUS
Our Focus is to foster growth and promote enduring business ties with its client. Customer responsiveness and commitment is the driving force in the quest for excellence. An effective import and export company - Right from sourcing supply of material at the door step of the buyers and suppliers in customer care with care.
MISSION & VISION
Our mission is to provide a superior quality, cost effective end to end export and import service, through strong customer focus, continuous improvement, reliability and trust – consistently exceeding our customers’ expectations. We are committed to developing quality products it services and solutions in response to customer demand to achieve maximum satisfaction. Bring success in sustainable business.
Our vision is to achieve sustainable growth with an international market presence for all our service offerings. Through the best business practices, observing high personal and corporate standards of morality, integrity and judgment we look forward to continue evolving and growing as a Company.
CUSTOMER SATISFACTION
Bawabat Tuwaiq success business and works are based on our goal to exceed our customer’s expectations. We have a proven track record for satisfying customers as evidenced by an exceptional amount of repeat business since our inception. Our reputation can be attested by the proof relationships cemented by our customers though out UAE & Saudi Arabia..
QUALITY POLICY
The Management and staff of Bawabat Tuwaiq are duly committed to provide quality products and services to all its customers through compliance and continual improvement of its Quality Management System (QMS) as well as adhering and conforming to international standards and codes of practice.
QUALITY ASSURANCE
In addition, safety and quality components are built into our short interval business schedules. Through in-house process teams, we seek ways to improve our operations. Customer surveys often suggest areas of improvement which has been practice in all our business. Our management and supervisors meet regularly to share their best practice experiences and conformance to industry standard practices. Process teams have and constantly studied and have made recommendations for short interval production scheduling thus increasing constant business improvement though out the year.
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